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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sabryna Renaud

Sabryna Renaud

April 17, 2024

5  out of  5
rating by Sabryna Renaud
"Absolutely amazing SF branch in all of VA. Inquired about an auto policy that I was have a very hard time getting a quote for from other insurance agencies. Spoke to Chey, who was so kind and understanding of my situation, and gave me the best possible solution for my insurance needs. Very polite, knowledgeable, and made sure she could offer the best possible rates. THIS is how you do insurance! Thank you so much to Chey and the whole team at Daryl Hines State Farm! You’re the best!! Will be looking at yall for future insurance options!"
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words about Chey and are thrilled to hear that you had such a positive experience with her. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5!"
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Tina Lea

March 27, 2024

5  out of  5
rating by Tina Lea
"Great team of professionals that show a personal interest in reviewing and offering policies that match your needs, budget and lifestyle. Protect your life, home business, autos and personal or recreational assets. Our children and grandchildren now have their policies with Daryl and his team. They cater to multi-generation families. Give the team a call to see if your family can save and get great service and be covered by a strong company! Like a good neighbor, Daryl and his team are there!"
We responded:
"Thank you for the FIVE star review and kind words about our agency! We appreciate you and your business and do our best to provide top notch quality service to all our customers, even spanning many generations! We're not just auto insurance, we cater to the whole person for every individual in the family! Feel free to stop by our office anytime M-F 9am-5pm. "
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Jamila Evans

March 27, 2024

5  out of  5
rating by Jamila Evans
"This is a nice clean environment to come to. The Licensed agents are great at explaining policy details in terms that I can understand. They have been nothing but the best when addressing changes in policy information when needed and it always feels like home when I visit the office. Once you visit this insurance office you will never want to visit another insurance establishment ever. They take care of you, your children and the full family when referred over. They are transparent and a wealth of knowledge from auto coverage, home insurance to life insurance and much more. Best decision I’ve ever made."
We responded:
"Thank you for the FIVE star review and kind words about our team! We pride ourselves on being customer oriented, not sales oriented. We love being able to provide coverage for the whole family and all of their insurance needs. Feel free to stop by our office anytime M-F 9am-5pm. "
Profile photo of Kate Knight

Kate Knight

March 27, 2024

5  out of  5
rating by Kate Knight
"I am not a State Farm customer but I called to inquire about y'alls services and policies. I spoke with a lovely gal named Chey who was so helpful in providing me all of the information I needed. She was professional and knowledgeable - she definitely understood the assignment! Due to our interaction, I am seriously considering making the switch. Thank you so much to the Daryl Hines Team, especially Chey!"
We responded:
"Thank you for the FIVE star review and kind words about Chey! We aim to provide top notch quality service to all our customers, even if you're just calling for a quote. Feel free to stop by our office anytime M-F 9am-5pm. "
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Donavon Lea

February 28, 2024

5  out of  5
rating by Donavon Lea
"Amazing staff! Extremely kind and personal environment!"
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of Kim B

Kim B

October 6, 2023

5  out of  5
rating by Kim B
"Love, love both Daryl and Tina!!! They are simply the best. Always ready to assist with a smile. I have multiple insurance products with the Daryl Hines State Farm Insurance Agency for years. I called to add more products and received top notch customer service. It is comforting to know that I can call and receive the same great service I received when I initially joined State Farm!😊"
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words about Daryl and Tina and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of Dale Blakney

Dale Blakney

October 6, 2023

5  out of  5
rating by Dale Blakney
"Mr. Hines was very professional with me. Took the necessary time with me to make sure I understood everything. Offered prompt and courteous service. Chey completed my sign up after talking with him. She was very pleasant to work with. I love her sweet spirit. Wish you both all the blessings that come your way. Great day to you !"
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words about Daryl and Chey and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of Regina Taylor-Hines

Regina Taylor-Hines

September 12, 2023

5  out of  5
rating by Regina Taylor-Hines
"I love my visiting with Daryl, Tina and Moe. It is like hanging out with family. Great location near Chesapeake Square. They always work with me and help me find solutions."
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words about Daryl, Tina, and Moe and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of Laurie Metzger

Laurie Metzger

August 2, 2023

5  out of  5
rating by Laurie Metzger
"Daryl Hines is an excellent, experienced, and professional insurance agent! We had George Farwell as our agent until he retired and Daryl is one of the best agents with State Farm just like George was. You can't get better service than Daryl Hines and his professional staff. We just bought a new used vehicle Friday. I called and left two messages for Daryl to let him know the new information. He was super busy Friday, but he called me back at 5:30 pm before he went home to make sure everything was ok. You don't find Customer service like this these days, so I highly recommend you choose Daryl Hines as your State Farm insurance agent! We've been impressed and he was recommended to us by the glass repair man and customers too! He is the best!! Thank you Daryl and your wonderful employees for always being there for us! It means the world!"
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of Darryl Choate

Darryl Choate

June 16, 2023

5  out of  5
rating by Darryl Choate
"Excellent customer service. Called back in timeframe stated. Everything went smooth."
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of larry thompson

larry thompson

February 3, 2023

5  out of  5
rating by larry thompson
"Great customer service!"
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of Tricia S

Tricia S

December 10, 2022

5  out of  5
rating by Tricia S
"So happy with the service! Home accidents are stressful enough- having an attentive team helping is wonderful."
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of Ellen Linderose

Ellen Linderose

February 24, 2022

5  out of  5
rating by Ellen Linderose
"You are part of the family when you do business at Daryl Hines State Farm!"
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of Linda Jordan

Linda Jordan

September 1, 2021

5  out of  5
rating by Linda Jordan
"Great"
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of r turner

r turner

July 30, 2021

5  out of  5
rating by r turner
"As usual my experience was outstanding. Miss Tina was very patient with me. I also got to see Mr Daryl. Such a warm atmosphere. If you're in need of insurance, Daryl Hines office is the place to go."
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words about Daryl and Tina and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of Aaron M

Aaron M

May 14, 2021

5  out of  5
rating by Aaron M
"Very personable office. Tina always helped out with a smile anytime I called with a question. I would recommend to anyone who wants to sustain a long term relationship with their agent."
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words about Tina and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of Christina Elliott

Christina Elliott

April 23, 2021

5  out of  5
rating by Christina Elliott
"Super friendly staff ~ knowledgeable and quick to put you at ease! Thank you for the excellent service after our vehicle was totalled recently in a parking lot. The check came within days and the service from your office was outstanding!! ❤"
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
Profile photo of Sherri Parker

Sherri Parker

December 21, 2020

5  out of  5
rating by Sherri Parker
"Even with the pandemic they expedited the call with friendly service 🚗🚨🎄💋"
We responded:
"Thank you so much for leaving us a glowing five-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our agency. Providing excellent customer experiences is our utmost priority, and we're so happy we were given the chance to assist you. Thank you again for your support, and we look forward to serving you in the future! Feel free to stop by our office anytime M-F 9-5! "
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Bertha Winston

October 28, 2020

5  out of  5
rating by Bertha Winston
"Honest and caring people"
We responded:
"Thank you so much for leaving us a five-star review! We truly appreciate your support, and we look forward to serving you in the future. Feel free to stop by our office anytime M-F 9-5!"
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Mark Brown

September 7, 2020

4  out of  5
rating by Mark Brown
"Tina is awesome"
We responded:
"Thank you so much for leaving us a review! We truly appreciate your support, and we look forward to serving you in the future. Feel free to stop by our office anytime M-F 9-5!"
Profile photo of Yvonne Johnson

Yvonne Johnson

March 14, 2020

5  out of  5
rating by Yvonne Johnson
"Great service He is very polite gentleman Daryl knows his business"
We responded:
"Thank you so much for leaving us a five-star review! We truly appreciate your support, and we look forward to serving you in the future. Feel free to stop by our office anytime M-F 9-5!"